Business Stories

“We are able to trade internationally, and collaborate with other businesses and initiatives such as Tech South West, which champions and supports the growing South West tech sector.”

CASE STUDY: SINGER INSTRUMENTS

From their HQ on the edge of Exmoor National Park in Somerset, Singer design, manufacture, program and assemble precision robotics for global markets.

Singer are recognised as world-leaders in their field and their high-tech products are used to facilitate and accelerate genetic and genomic research around the world.

Harry Singer, CEO, said: “Singer is on a mission to develop laboratory automation to accelerate research for biological scientists who want to make the world a better place.

“Singer has been based on Exmoor for over 40 years, and it is from here that we have established an internationally renowned business, while also offering a unique work life balance in a stunning environment.”

Even before establishing satellite offices and laboratories in California, Singapore and Germany, Singer were a truly integrated and respected member of the global genetics research community, and they now work with customers and suppliers in over 60 countries.

When it comes to the future, Singer has ambitious plans to continue their business growth and are working closely with Somerset West and Taunton Council to find suitable premises and with local universities to fulfil the talent pipeline.

Harry says: “The South West is a fantastic place to live and to do business. We’re surrounded by the remote, natural beauty of Exmoor National Park and the coastline, and our staff get to enjoy what the area has to offer.

“At the same time, we are able to trade internationally, and collaborate with other businesses and initiatives such as Tech South West, which champions and supports the growing South West tech sector.”

Visit the Singer website: here.

Harry Singer, CEO of Singer Instruments

“There is something truly unique about working in the West Country. The work life balance is second to none.”

CASE STUDY: WESTERN PROVIDENT ASSOCIATION

Located in the heart of Taunton, Western Provident Association (WPA) is a not-for-profit health insurer which offers award-winning health insurance solutions to individuals, families, and companies of all sizes.

WPA has a heritage of over 120 years, with two objectives: to help people to fund their healthcare and to promote good health.

Charlie MacEwan, Corporate Communications Director at WPA, said: “From our headquarters in Taunton, WPA is at the forefront of health insurance and we are driven by a proactive approach to our technology, customers, and innovation, which sets us apart from our competitors.

“In 1992, we relocated from our ‘paper driven’ offices in Bristol to new premises, purpose-built for the technical age at Rivergate House in Taunton. With a great local infrastructure and the cost savings realised by being located outside of a major city, it’s a decision that has stood the test of time and Taunton, I believe, is the ideal location for thriving businesses.

“We continue to leverage the latest technologies while the definition of contemporary customer service continuously evolves. Recently, we were the first UK insurer to pay a rebate in 2020 and, in 2021, we paved the way as the first UK health insurer to develop an app, enabling our customers to pre-authorise claims online.

“There is something truly unique about working in the West Country. The work life balance is second to none and our team here are highly skilled and great fun to work with, which is an ideal combination for people looking for opportunities and employers wanting to operate successful businesses.

“From Taunton, WPA are able to run an international business and access major cities within hours, whilst still enjoying the benefits of working in the unspoilt South West. Whether your employees want to be based in a thriving market town, or a rural location, Somerset West and Taunton offers the best of both.”

Visit the WPA website: here.

Charlie MacEwan, Corporate Communications Director of Western Provident Association

“The business community is very engaged and is always looking at ways to make improvements”

CASE STUDY: CLAIMS CONSORTIUM GROUP

Claims Consortium Group, is a fast growing Taunton-based claims handling company that advises insurance companies how to best settle their household and commercial claims.

Jeremy Hyams, Chief Executive Officer from the group explains why he chose Taunton as their base.

At the company’s embryonic stage – in other words, when it was just me – I had the luxury of choosing wherever I wanted to start up so Taunton was a lifestyle choice. The company is now embedded within Taunton. The business community is very engaged and is always looking at ways to make improvements.

The culture within Taunton allows us to hire staff who really suit the business and embrace our culture. Our staff are always very engaging and always looking to better themselves. Businesses are willing to share best practices and to explore collaborative opportunities.

Taunton’s rail connection to London Paddington has worked very well for us as we can get into London within two hours making London meetings a lot more accessible.

As a busy Father, Taunton offers me the great ability to relax with the countryside and the many walks on the doorstep.”

Visit the Claims Consortium Group website: here.

Jeremy Hyams, Chief Executive Officer of Claims Consortium Group

Accessibility